Terms of service

1. Who we are

DEALFx is operated by DEALCLUB Limited, a company registered in England and Wales ("we", "us", "our"). You can reach us at support@dealfx.io.

By creating an account or using the service you agree to these terms. If you don't agree, please don't use it.

2. What DEALFx is — and what it is not

Auto-pilot specifically

Auto-pilot places and manages orders on your own broker account, using parameters you set: how long a session runs, how much may be risked per trade and in total, and the conditions under which it stops. It executes your instructions automatically. It does not exercise discretion on your behalf, does not decide what is suitable for you, and is not a managed or discretionary service.

You remain responsible for every trade placed on your account, including those placed by auto-pilot. You are responsible for choosing settings appropriate to your circumstances and for monitoring your account.

No guarantee of results

We do not promise that the service will be profitable. Trading FX carries a high risk of loss and most retail accounts lose money. Backtests, simulations and past performance are not a reliable guide to future results. See our risk warning.

3. Eligibility and your account

• You must be at least 18 and legally able to enter a contract.
• You must not use the service where doing so would breach the law that applies to you.
• One account per person. Don't share your login.
• You're responsible for keeping your password secure and for activity under your account.
• Tell us promptly at support@dealfx.io if you think your account has been accessed without your permission.

We may suspend or close an account that breaches these terms, that we reasonably believe is being used unlawfully, or where we're required to.

4. Connecting a broker

To place real trades you connect your own broker account. When you do:

• Your credentials are encrypted before being stored and are used only to act on your instructions.
• Your relationship with your broker is governed by their terms, not ours. Their execution, spreads, slippage, margin rules and outages are theirs, not ours.
• You can disconnect a broker at any time from your profile.
• We are not responsible for losses caused by your broker's conduct, pricing, downtime, or by orders they reject or fill at a different price than requested.

Stop-loss orders are not guaranteed unless your broker separately guarantees them. In fast or gapping markets an order may fill materially worse than the level requested.

5. Plans, payment and renewal

We offer a free plan and paid subscriptions. Current plans and prices are shown on our pricing page and in the app.

• Prices shown to consumers include VAT where it applies.
• Payment is taken by Stripe. We never see or store your full card details.
• Subscriptions renew automatically each period until you cancel.
• You can cancel at any time from your profile. Cancellation stops the next renewal; you keep access until the end of the period you've already paid for.
• We may change prices. If we do, we'll give you reasonable notice and the change will apply from your next renewal, not the current one.

Refunds and your cancellation rights

As a UK consumer buying digital services online you normally have a 14-day right to cancel. By starting your subscription you ask us to begin supplying the service immediately; if you then cancel within 14 days, we may charge for what you've used up to that point.

Outside that, subscriptions are generally non-refundable for a period already started. If something has gone genuinely wrong, write to support@dealfx.io — we'd rather sort it out than argue about it. This paragraph does not affect your statutory rights.

6. Acceptable use

Please don't:

• Resell, redistribute or republish the service or its output as your own product.
• Present our signals or data to others as advice, or operate a signal service from them.
• Scrape, reverse-engineer, or attempt to bypass rate limits, plan restrictions or security.
• Use the service to break the law or your broker's terms.
• Upload anything malicious, or attempt to access another user's account or data.

The Field Manual and other written material on this site are free to read and share. Please don't republish them wholesale as your own.

7. Availability

We work to keep DEALFx running, but we do not guarantee uninterrupted service. It depends on third parties — hosting, market-data suppliers, brokers, payment and messaging providers — any of which can fail.

The service may be unavailable during maintenance, outages, or events outside our reasonable control. We may change or remove features; where a change is significant and adverse to a paid plan, we'll give reasonable notice.

8. Intellectual property

The software, its interface, and our written material are owned by us or our licensors. Using the service gives you a personal, non-transferable licence to use it while your account is active — it doesn't transfer ownership of anything.

Your data stays yours. Your journal, notes and settings belong to you, and you can export them at any time. We use them to operate the service for you. We may use aggregated, anonymised information — which cannot identify you — to understand and improve how the product works.

9. Liability

We do not exclude or limit liability where it would be unlawful to do so. That includes liability for death or personal injury caused by negligence, for fraud, and for anything else that cannot be limited under the law that applies to you. Your statutory rights as a consumer are not affected.

Subject to that:

• We are not liable for trading losses. Trading decisions and their outcomes are yours, including where auto-pilot executes within limits you set.
• We are not liable for losses caused by your broker, your market-data feed, your internet connection, or your device.
• We are not liable for indirect or consequential loss, or for loss of profit or opportunity.
• Where we are liable, our total liability in any 12-month period is limited to the amount you paid us in that period.

The service is provided as-is. We don't warrant that signals, calculations, backtests or market data are accurate, complete or uninterrupted.

10. Ending the agreement

You can close your account at any time from your profile, or by emailing us. We may suspend or end your access if you materially breach these terms, if we're required to by law, or if we stop offering the service — in which case we'll give you reasonable notice and refund any unused portion of a period you've paid for.

When your account closes you can export your data first. After closure we delete or anonymise it in line with our privacy notice.

11. Changes to these terms

We may update these terms. If a change materially affects your rights, we'll tell you by email or in the app before it takes effect. Continuing to use the service after that means you accept the updated terms. If you don't, you can cancel.

12. Law and disputes

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. If you live elsewhere in the UK, you can also bring proceedings in your own local courts.

Please contact support@dealfx.io first — most things are fixable without any of this.